Returns & Exchanges

We want you — and your dog — to love every THE HOUND piece. If something’s not quite right, we’re here to make it right.

Returns
You may return any unused product in its original condition within 14 days of delivery.
To request a return, contact us at: returns@thehound.com

Exchanges
Need a different size or style? We’ll be happy to exchange your item, subject to availability.

Important Notes
– Items must be returned unused, unwashed, and in original packaging.
– Return shipping costs are the responsibility of the customer, unless the product is faulty.
– Refunds will be issued once the item is received and inspected.

We’re committed to offering a smooth, transparent experience — just like our products.