We accept all major credit and debit cards, as well as secure payment options like PayPal and Apple Pay.
You can enter your coupon code at checkout. Unless otherwise stated, codes are valid for a single use per customer.
You can reach us via our contact form or by email at support@thehound.pt. We’re here to help.
Each product page includes a size guide. We recommend measuring your dog’s neck with a soft tape measure and allowing two fingers of space for comfort.
Yes, our collars are designed with adjustment points to ensure a secure and comfortable fit.
Wipe clean with a damp cloth. For leather products, use a leather conditioner occasionally to maintain softness and prevent cracking.
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
We accept returns and exchanges within 14 days of delivery, provided the item is unused and in original condition. Please refer to our Returns Policy for full details.
