In accordance with the legislation in force, we would like to inform you that, in the event of a dispute, the consumer may have recourse to an alternative dispute resolution (ADR) body. The competent body is:
Lisbon Consumer Conflict Arbitration Center
– Address: Rua dos Douradores, nº 116, 2º, 1100-207 Lisboa
– Telephone: 218 807 030
– Email: juridico@centroarbitragemlisboa.pt
– Website: www.centroarbitragemlisboa.pt
For more information, see the European Consumer Center’s website: https://cec.consumidor.pt.